Contact and Resources
National
Australian Domain Administrator (auDA)
Tel: 1300 732 929
Web: www.auda.org.au
auDA is a not-for-profit Australian company that is responsible for formulating and administering policy in relation to Australian domain names.
Australian eSafety Commissioner
Tel: 1800 880 176
Email: enquiries@safety.gov.au
Web: www.esafety.gov.au
Australian Human Rights Commission (AHRC)
Tel (general enquiries): 1300 369 711
Tel (national information service): 1300 656 419 (Monday to Friday, 10 am to 1.30 pm
Email: infoservice@humanrights.gov.au
Web: https://humanrights.gov.au
Internet Corporation of Assigned Names and Numbers (ICANN)
Web: www.icann.org
SCAMwatch
SCAMwatch is a website owned and maintained by the ACCC and is also the campaign portal for the Australasian Consumer Fraud Taskforce. It has information relating to lottery and competition scams, chain letter and pyramid selling, investment scams, job and employment scams and more.
Web: www.scamwatch.gov.au
Australian Consumers’ Association (ACA)
An independent non-profit national consumer organisation. Includes consumer alerts of scams.
Web: www.choice.com.au
Australian Customs Service
Information on imported goods, GST and customs.
Web: www.customs.gov.au
Australian Privacy Foundation
Australian privacy interest group.
Web: www.privacy.org.au
Communications Law Centre
An independent, non-profit, public interest organisation specialising in media, communications and online law and policy.
Web: www.comslaw.org.au
Electronic Frontiers Association
Australian privacy interest group.
Web: www.efa.org.au
Internet Industry Association
Web: www.iia.net.au
ICRA
ICRA was formerly the Internet Content Rating Association. ICRA is part of the Family Online Safety Institute, an international, non-profit organisation of internet leaders working to develop a safer internet.
Web: www.fosi.org/icra
The Classification Website
Government website that provides information on the National Classification Scheme. It includes information about the Classification Board, Classification Review Board and the Attorney-General’s Department.
Web: www.classification.gov.au
Young Media Australia
Tasmania
Office of Consumer Affairs and Trading
Other states and territories
State consumer affairs/fair trading organisations:
ACT: Access Canberra
NSW: www.fairtrading.nsw.gov.au
NT: https://www.ntcogso.org.au/practical-help/cybersafety
QLD: www.fairtrading.qld.gov.au
SA: Consumer and Business Services
International
eConsumer.gov
A joint project between consumer protection agencies from around the world that provides information for international consumers and facilitates cross-border complaints; provides links to overseas consumer protection authorities.
Web: www.econsumer.gov
US Federal Trade Commission
United States federal consumer protection agency. Includes advice for buyers and sellers at internet auctions, and information on internet scams.
Web: www.ftc.gov/bcp/consumer.shtm
Page last updated 20/09/2021